Don’t fall for scams: Anti-fraud tips and payment safety features to keep you safe while shopping online

Q: How do I know if the other party is not a scammer? 

A: It is improved to be harmless than sorry. Online customers must be wary of suspicious interaction, specifically unsolicited Whatsapp messages or e-mail.

As cons get ever more advanced, fraudulent email messages and messages are getting a lot more tricky to place. Not all communications that declare to be from Shopee are from the enterprise.

Savvy Shopee end users will know that the system only contacts people by way of official channels these as Shopee’s Fb web site or the formal Shopee app. When in question, get in touch with Shopee Consumer Company for assist by using the dwell chat function on the application, submit a feedback form or call the shopper company hotline.

Shopee people are also inspired not to choose transactions off the Shopee system. Warning pop-ups will look in the in-app chat function if and when Shopee detects a vendor attempting to route purchasers outdoors the application for transactions.

Common symptoms that a communication you have obtained is pretend contain spelling problems and/or grammatical problems in e mail and text notifications, and warnings that your account will be suspended if you do not act quickly. Often think 2 times ahead of reacting to these messages. 

Q: How do I know if a products is genuine? How can I transact properly when searching online?

A: A flourishing on the net marketplace is normally driven by a huge community of sellers that can supply individuals a large wide range of products at aggressive rates. While there are usually steps in position to secure buyers, terrible actors who check out to prey on unsuspecting consumers by luring them with fraudulent delivers are inevitable.

The cost is not usually ideal. As the saying goes, “If it appears also great to be correct, it possibly is”. Shoppers must be wary of unrealistically superior bargains or ridiculously reduced costs. It is excellent observe to verify the industry value of the merchandise you are planning to get just before acquiring it at a much reduced cost.

Monitor document is every little thing. To make an informed final decision, normally test out consumers’ ratings on the product or service listing and shop pages. Knowing how well-received the seller and the merchandise are is also just one of the strategies to shield you from finding counterfeits.

But what if a vendor has zero rankings? Not all sellers with zero rankings or products and solutions marketed are untrustworthy –  they could just be new sellers. For a much better assessment, stop by their web sites and social media web pages, read through online reviews, and contact the sellers by means of Shopee Chat for clarification.

A image is really worth a thousand words and phrases. Buyers should also seem for clear photographs of the products, its packaging, labels, and manufacturer information in the listing to have a full view of the solution they are getting. If in question, request the seller for apparent pictures or evidence of authenticity of the products. 

In the occasion that you place a suspicious products on the system, report it straightaway by means of the Shopee application. Counterfeit products and solutions or merchandise that have infringed others’ mental house legal rights are banned on Shopee.

Yet another way to ensure you’re finding genuine merchandise is to shop on Shopee Shopping mall, a by-invite-only retail place reserved for manufacturer entrepreneurs and authorised distributors. Customers can shop with assurance and appreciate products that are certain 100 for each cent genuine – or you would receive twice the amount of money of funds back – as effectively as cost-free returns and no cost shipping and delivery. Formal sellers on Shopee can be discovered by the Shopee Mall icon on their profile and its placement on the Shopee Mall tab in the Shopee application.